FAQ's

1. Are all products on The USA Beauty 100% original?

A. Absolutely! At The USA Beauty, we guarantee that every product you buy is 100% original and authentic, sourced directly from trusted suppliers and top U.S.A beauty brands like MAC, Estée Lauder, Clinique, and more.

2. Do you sell only U.S.A beauty products?

A. Yes, we specialize in offering a curated range of premium U.S.A beauty products, including makeup, skincare, haircare, and fragrances. We bring the best of American beauty right to your doorstep!

3. How can I place an order?

A. Placing an order is easy! Simply browse through our categories like makeup, skincare, fragrances, and haircare, add your favorite products to the cart, and checkout securely. If you need help finding something, you can always contact us directly!

4. What if I can’t find a product I’m looking for?

A. No worries! If you can't find a specific U.S.A beauty product or brand on our site, simply reach out to us via WhatsApp or email. We’ll help you source and order it at the best possible price!

5. How long does delivery take?

A. We aim to deliver all orders within 15-17 business days. Shipping timelines may vary depending on product availability and your location. We work hard to get your favourite beauty and skincare essentials to you as quickly as possible!

6. Do you ship across India?

Yes! The USA Beauty proudly delivers products across India. 

 

7. Is Cash on Delivery (COD) available?

A. Currently, we offer prepaid payment options for a safe and fast checkout experience. No COD availability, may be introduced soon for select locations.

8. What is your return policy?

A. We accept return requests only for wrong, damaged, or expired products. Due to hygiene and safety reasons, makeup, skincare, and personal care items cannot be returned once opened or used. Please report any issues within  hours of receiving your order.

9. Are the prices on The USA Beauty inclusive of taxes and duties?

A. Yes, all prices listed on our website are inclusive of basic taxes. If there are any additional charges, such as for special imports, it will be clearly mentioned during checkout.

10. How can I contact customer support?

You can easily reach our friendly customer support team through:

• Email: theusabeauty@gmail.com
• Call/WhatsApp 91+ 9867675518

We’re available Monday to Friday, 9:00 AM to 6:00 PM (IST), Saturday 9AM to 2PM IST.